Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about robotic lawn mowers — including Husqvarna Automower and Segway Navimow. Can't find your answer? Contact us for help.
Getting Started
What is EPOS technology and why does it matter?
EPOS (Exact Positioning Operating System) uses satellite GPS for centimeter-accurate navigation. Unlike traditional mowers requiring buried wires, EPOS models let you define virtual boundaries through the app—no digging required. This means easier installation, complete flexibility, and no risk of damaged wires during landscaping.
Which Automower model is right for my property?
Model selection depends on lawn size: 410 iQ (up to 0.5 acres), 420 iQ (up to 1 acre), 435 iQ AWD (up to 0.9 acres with steep slopes), 440 iQ (up to 2 acres), and 550H EPOS (up to 2.5 acres). We offer free consultations to recommend the perfect model for your property.
How long does installation take?
Professional installation typically takes 2-4 hours depending on property size. This includes charging station setup, GPS mapping, virtual boundary configuration, testing, and complete owner training.
Segway Navimow — Wire-Free Robotic Mowers
What is the difference between Husqvarna EPOS and Segway Navimow EFLS?
Both are wire-free GPS navigation systems, but they use different approaches. Husqvarna EPOS uses a dedicated RTK reference station installed at your property for centimeter-level accuracy. Segway Navimow uses EFLS (Enhanced Fused Locating System), which combines RTK satellite positioning with AI Vision obstacle detection — no separate reference station required. Both eliminate buried perimeter wire entirely. EPOS is ideal for complex multi-zone properties; Navimow EFLS is faster to set up and excels on properties up to 6+ acres with the TerraNox commercial series.
Do you ship Segway Navimow mowers and parts nationwide?
Yes — all Segway Navimow models and accessories ship free to all 50 states. Unlike our Husqvarna Automower line (which requires local KC metro installation), Navimow units are designed for straightforward self-setup and can be ordered online with confidence. Unopened units are returnable within 30 days. Professional installation is also available for KC metro customers who want hands-off setup.
What is the Segway TerraNox and who is it for?
The TerraNox is Segway's commercial-grade robotic mower series, built for large-scale properties. The CM120M1 handles up to 3 acres and the CM240M1 handles up to 6 acres — making it ideal for HOAs, golf courses, parks, campuses, and commercial landscaping operations. Both models feature all-wheel drive, RTK satellite navigation, and AI obstacle avoidance. We carry the full TerraNox lineup and can support multi-unit fleet installations.
Which Segway Navimow model is right for my yard?
The Navimow X430 AWD handles up to 1 acre with all-wheel drive for slopes. The X450 AWD handles up to 1.5 acres and is our most popular residential model. For larger or commercial properties, the TerraNox CM120M1 (3 acres) and CM240M1 (6+ acres) are the right choice. Contact us for a free property assessment.
Cost & Value
What's included with purchase?
Most models include the Automower, charging station, EPOS reference station (included with iQ models, sold separately for 550H), power supply, and documentation. Professional installation is available and recommended.
Operation
How does it handle rain and weather?
Automowers are fully weatherproof and designed to mow in rain. You can set weather-based scheduling through the app if you prefer to pause during heavy rain.
Is it safe around children and pets?
Yes. Multiple safety features include lift sensors that stop blades immediately when lifted, tilt sensors, collision detection, and PIN code security. The small razor blades are much safer than traditional mower blades.
How loud is it?
Extremely quiet at about 60 decibels—quieter than normal conversation. You can run it at night without disturbing anyone.
What happens to grass clippings?
Automowers mulch clippings into tiny pieces that decompose quickly, naturally fertilizing your lawn. No bagging or disposal needed.
Maintenance
How much maintenance is required?
Minimal. Replace blades every 1-3 months (5-minute job), clean the mower monthly, and check for software updates through the app. We offer comprehensive maintenance plans for completely hands-off care.
What about winter storage?
In cold climates, store your Automower indoors during winter. We offer winterization and spring startup services.
Technology
How do I control my Automower?
The Automower Connect app (iOS/Android) provides complete control: adjust schedules, change cutting heights, create work areas and stay-out zones, monitor location and status, and receive notifications—all from anywhere.
Does it require WiFi?
The Automower operates independently following its programmed schedule. WiFi or cellular connectivity is only needed for remote control and monitoring through the app.
Commercial & HOA
Can robotic mowers work for HOAs and commercial properties?
Absolutely. We specialize in fleet installations for HOAs, property management companies, and commercial properties — with both Husqvarna Automower and Segway TerraNox solutions. Benefits include 40-60% cost reduction, consistent quality, no labor shortages, and fleet management capabilities for multi-property portfolios.
What's the ROI for commercial properties?
Most commercial clients see payback in 1.5-2 years, then enjoy ongoing savings. We provide detailed ROI analysis during consultation showing exact savings based on your current lawn service costs.
Still Have Questions?
We're here to help with personalized answers and free consultations.